Professional diagnostic

Map the path from first click to next step.

The $249 Digital Front Door Audit reviews one primary prospect journey across entry, routing, intake, booking, confirmation, follow-up, and visibility.

What you get.

01

Current-state journey map

A visual map of how a real prospect moves through the current website, form, routing, booking, and follow-up path.

02

Five-part review

We review entry, routing, intake, booking, and follow-up.

03

Friction list

The highest-impact points are separated from lower-priority cleanup so the team knows what to fix first.

04

Future-state journey

A simpler recommended path based on the business, existing tools, and desired next action.

05

Executive walkthrough

A concise written or recorded explanation of the findings and recommended sequence.

What we review.

  • homepage/start-here path
  • primary calls to action
  • prospect path
  • existing-client path
  • referral path when relevant
  • forms
  • qualification questions
  • form length and logic
  • calendar handoff
  • appointment types
  • scheduling friction
  • confirmations
  • reminders
  • rescheduling path
  • follow-up ownership
  • CRM/contact capture
  • internal notifications
  • basic source visibility

What we may ask for.

The audit is designed to stay lightweight. We may request:

  • website URL
  • key form links
  • calendar links
  • screenshots of CRM or workflow steps
  • a brief description of how staff handles submitted inquiries
  • the main prospect types
  • the intended next action
  • access only where necessary and agreed

What is not included.

  • full website redesign
  • SEO campaign
  • paid advertising
  • lead generation
  • social media
  • content marketing
  • full CRM migration
  • AI receptionist
  • phone-system audit
  • custom software outside agreed scope
  • additional domains, brands, or journeys unless separately scoped
Process

Simple by design.

Step 1

Book the audit

Choose a time on the calendar and complete the short qualification form.

Step 2

Send the core links

Provide the website, forms, calendars, and any basic context needed to understand the current path.

Step 3

We map the journey

We review the current state and identify the friction.

Step 4

Receive the audit

The audit is delivered within 3 business days after the required information is complete.

You are not locked into implementation.

Use the findings internally. Give them to your current provider. Or ask Front Door Audit to scope the implementation.

Book the $249 Audit

Want the future state built?

The Front Door System connects the agreed routing, intake, calendar, CRM, confirmation, and follow-up path.

See the Front Door System

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