Privacy

Information you provide

Information may be collected when you:

• book through the embedded calendar
• purchase or request an audit
• email us
• call us
• provide information required to complete an audit

This may include:

• name
• email
• phone
• company
• website
• business information
• information about forms, calendars, CRM, intake, and follow-up processes

Free score

The Free Front Door Score can display the result without requiring contact information. The score should run locally in the browser where technically practical.

Calendar

The booking experience is provided through the connected scheduling environment. Information submitted through the calendar may be stored in the customer relationship management system for scheduling, communication, service delivery, attribution, and business records.

Analytics

We may use standard analytics to understand:

• page visits
• traffic sources
• score usage
• booking clicks
• appointments
• campaign attribution

Cookies

The site may use cookies or similar technology for functionality, analytics, attribution, and embedded services.

Third-party services

The site may use third-party providers for:

• hosting
• scheduling
• CRM
• analytics
• email
• SMS
• payment processing

Those providers operate under their own terms and privacy practices.

Sensitive information

Do not submit:

• passwords
• payment card data outside an approved payment processor
• health records
• privileged legal information
• government identification numbers
• confidential client files
• other sensitive records

unless specifically requested through an approved secure process.

How information may be used

Information may be used to:

• schedule appointments
• deliver audits
• respond to inquiries
• scope implementation
• communicate about requested services
• maintain business records
• improve website operations
• measure attribution